Medication Therapy Management

Medication Therapy Management (MTM) is a distinct service or group of services that optimize therapeutic outcomes for individual patients. Inappropriate use of medications costs our health care system an estimated $177 billion annually, and more than 1.5 million preventable medication-related adverse events occur each year. The impact of medication-related problems can be minimized by using a structured model for MTM and by pharmacists working collaboratively with the patient and healthcare providers.

The Center for Quality Medication Management at the University of Florida (CQM)

Our center began providing MTM services in 2010. Our practice model is based on the core elements of providing MTM services and meets all of the CMS requirements, including an annual Comprehensive Medication Review (CMR) with the provision of a Personalized Medication List (PML) and Medication-Related Action Plan (MAP) mailed to patients following the CMR. We notify prescribers of potential issues or problems via phone and/or facsimile, depending on the urgency of the issue, following the review. All encounters are documented within the MTM software system with follow-up reviews performed quarterly for patients that receive a CMR.

The MTM services that we deliver can help resolve medication-related and health-related problems, optimize medication use for improved patient outcomes, and promote patient self-management of medication and disease states.  Our center provides MTM services to patients mainly via telephone. By doing so, we have the ability to communicate with patients at their convenience and in the comfort of their own home. We provide our services to patients locally, regionally and nationally, depending on the needs of our clients. Our patient population includes those enrolled in Medicaid, Medicare and commercial health plans. We also have experience providing face-to-face services in select clinics within the UF Health system in the Gainesville area. We currently serve more than 400,000 lives nationwide and have delivered MTM services to more than 50,000 members since 2010.