Center for Quality Medication Management

We are improving health outcomes by optimizing medication use and providing patient centered care.

The Center for Quality Medication Management, or CQM, is a quality-based clinical organization in the University of Florida’s College of Pharmacy, a top 5 nationally ranked institution. CQM enables partners to better manage complex disease states, resulting in trend reduction and superior outcomes. We work closely with our partners to define key improvement measures and implement programs specifically designed to surpass client expectations.

Who We Are

A Unique Approach

Our Solutions

Pharmacist-led clinical teams leverage a comprehensive suite of fully customizable preventative and chronic care management solutions. Through a concierge approach to patient care, patients are ensured direct access to a dedicated care team. Industry leading technologies empower CQM to attain deeper analytical insights achieving exceptional program performance.

pharmacists

Our Commitment is Centered in Personalized Care.

Quality Above All

Patient-Centered Care

Robust Knowledge Center

Multimodal Health Solutions

Quality Above All

The foundation of our focus on quality is derived from our commitment to providing relationship-based care teams that engage, educate and empower patients.

ENGAGE


Use cross-platform solutions to provide patients access to care at their convenience, removing the frustration of impersonal phone calls.

EDUCATE


Patient care does not stop at the end of an encounter. Patients are provided with various levels of resources that are always available.

EMPOWER


Employ motivational interviewing and other tools to identify therapeutic barriers and deliver resources aimed to inspire patients to take control of their health and wellness.

We are motivated by our clients’ feedback.

99% Quality Audit Score

94% Patient Satisfaction Score

94% “Pharmacist improved patient’s knowledge of medications”

92% “Likelihood of participating in program next year”

96% “Patient felt service was valuable”

98% “Patient felt care team was courteous”